Today, I’m joined by Sairan Aqrawi—a business strategist, certified coach, and engineer with extensive experience leading complex infrastructure projects. Sairan brings a unique perspective on the role of communication in both technical fields and personal transformation.

In this episode, Sairan shares how she transitioned from a successful engineering career into coaching and business strategy, and why active listening—not talking—is the true marker of great communicators. We explore the hidden strengths of introverts, the impact of empathy on team leadership, and how to build real human connection in an increasingly AI-driven world.

Sairan also breaks down the importance of clarity, the balance between IQ and EQ, and how leaders can better understand what actually motivates their team members.

Let’s dive in.

Additional Resources:

► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Sairan: https://www.linkedin.com/in/sairan-aqrawi-m-sc-993bb61a3/
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

The Silent Strength: Why Listening Is the Most Underrated Communication Skill