S1E1 Lab Communication with Ricardo Soares

My technician and Ivoclar trainer Ricardo joins me in the first episode of Impression Club Live.  We discuss the common communication errors he would see and how to correct them.  We also run through some of our cases to highlight some of the important tips.  If you want to watch the video replay head over to impressionclub.co.uk for a video link. This episode was recorded in February 2021