Business English from All Ears English BE 331: I'll Try Back Later - How to Talk with a Receptionist in English
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Nov 7, 2024 Learn how non-native English speakers can improve their communication with receptionists. The discussion highlights the shift towards automated systems in larger companies and the importance of personal connections in smaller communities. Effective strategies are shared for managing urgency, phrasing inquiries politely, and navigating phone conversations. The hosts offer practical phrases to leave messages appropriately, emphasizing clarity, professionalism, and rapport-building. Tips on assessing urgency in communication provide essential insights for business interactions.
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Responding to Receptionists
- When the receptionist says the person is unavailable, consider the urgency.
- Choose a response based on whether you need to speak to them immediately or can call back later.
Leaving Messages
- Decide whether to leave a message or call back based on the situation.
- Consider if the message will reach the person directly or if they might be avoiding you.
Handling Urgent Calls
- In urgent situations, ask when the person will return and call back then.
- Avoid leaving a message if you need an immediate response.