Deborah Ault, known to most as “Nurse Deb”, has been a Registered Nurse for over 30 years.

Before getting into Care Management, her bedside nursing experience included ER, ICU, Doctor’s Office, Home Health, and Telephone Triage. Now she is the President of Ault International Medical Management (AIMM). AIMM’s team of nurses and physicians help patients navigate both the health delivery and the health insurance systems. Her passion and dedication to managed care has driven her success in the industry, saving employer-sponsored health plans countless dollars and improving the quality of patient care.

During this conversation, Nurse Deb and I dive into the hidden complexities of employer-sponsored health insurance. She shares that those in the C-suite are often making “life and death decisions” for their employees by selecting inadequate health plans. Deb relays shocking examples of price gauging in healthcare and explains how her company helps employers and employees navigate this broken system. Her team’s approach of aggregating hundreds of metrics to identify high-quality, affordable care has literally saved companies and individuals hundreds of thousands of dollars in unnecessary expenses.

This is such important work, and I was particularly taken by Deb’s insistence that this type of patient advocacy requires human clinical expertise, not just technological solutions. It is the combination that is truly the secret sauce. As I tell Deb in the episode, I wish AIMM had more competition because we certainly need many more advocates like her and her team.

#21 - Prof. Kerensa Jennings - Group Director of Digital Impact, BT Group