Putting the End User First with Karen Howard, Executive Director of the Head of the Office of Online Services at the IRS

On this episode of AI Proficiency: Turning Tomorrow into Today, we are joined by Karen Howard, Executive Director of the Head of the Office of Online Services at the IRS. Karen shared her passion for creating solutions in the digital space, and how her work with the IRS is using AI and innovative solutions to achieve those goals. Stay tuned to hear more about what kinds of changes are being made to accommodate the rapidly evolving digital landscape, and what skills are proving themselves to be most useful in the field. 

CDAO:

https://www.ai.mil/

Tradewind AI:

https://www.tradewindai.com/

ATARC:

https://atarc.org/