Exploring the ROI of UX Writing, collaborating with business stakeholders, and the process of writing a book are discussed. The guest shares insights from her background in journalism and microbiology. The chapters cover topics such as the impact of economic challenges on content design teams, the value of senior content designers in startups, and discovering an authentic voice in writing.
Collaboration with business stakeholders is vital for successful UX writing, fostering a shared goal of enhancing user experience and business success.
Yael's background in journalism and microbiology inspires overcoming imposter syndrome and emphasizes the value of initiative and continuous learning.
Deep dives
Transition from Generalist to Specialist in Content Design
The podcast discusses the shift in the content design industry towards specialists from generalists. Previously, practitioners navigated without clear consensus on content design and UX writing practices. Yael, the guest, highlights this transition and her background as a neurobiologist, emphasizing the importance of a data-driven approach in her specialization.
Empowering Collaboration with Business Stakeholders
Yael's book focuses on fostering collaboration between UX writers and business stakeholders. She challenges the adversarial relationship often seen between these parties, advocating for a shared goal of enhancing user experience and business success. By treating business stakeholders as users and aligning on language that resonates, Yael emphasizes the interconnectedness of user success with business prosperity.
Overcoming Imposter Syndrome and Taking Initiative in Writing
Yael encourages overcoming imposter syndrome to pursue opportunities, highlighting personal experiences in transitioning from microbiology to content design. She stresses the importance of initiative and continuous learning in carving a successful path. Additionally, she shares insights on the comprehensive process of writing a book, from outlining to thorough editing, underscoring the value of tenacity and resilience in the face of challenges.
In today's episode, guest Yael Ben-David and I dive into the ROI of UX Writing, why it's important to spend time with business stakeholders, and how you can make the value of UX writing clear to those around you. We also speak about the process of writing a book and Yael share's how her background in journalism and microbiology inspired her to become a Content Designer.