The PR Breakdown with Molly McPherson 270: Thin Ice: When Personal Conduct Comes Into Play - Navigating Crisis and Rumors in the Chicago Blackhawks Organization
The Chicago Blackhawks are in the process of terminating Corey Perry's contract due to unacceptable conduct, as part of addressing broader questions about the organization's culture. This episode examines their approach to managing rumors and controversies, particularly those related to personal conduct. It highlights the importance of developing clear, timely, and empathetic communication strategies to uphold an organization's reputation. The episode analyzes Corey Perry's specific case to illustrate effective crisis management and consistent messaging, emphasizing the need for accountability and empathy. The focus is on balancing transparency with privacy and dignity in professional settings, offering insights into handling such sensitive situations in the field of crisis communication.
Mentioned in the episode: Become a member of the PR Confidential community on Patreon to access exclusive content, including a downloadable guide and bonus podcast on How to Communicate Private News from Your Organization While Protecting Sensitive Information. This resource focuses on navigating the delicate balance between transparency and confidentiality in organizational communication.
If you work in strategy or communication, join Molly on December 17 at 12 PM ET for a 60-minute live media training that breaks down a crisis in real time. RFK Jr is being hit from two sides at once. Now Olivia Nuzzi’s memoir is out, weeks after Tatiana Schlossberg’s essay landed a punch. We'll walk through the headlines, the data, the sentiment, press coverage, then map out what a competent response would actually look like. Click here to attend.
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