Product Voices Bridging Intention to Impact
Aug 20, 2024
Connor Joyce, an author and senior user researcher at Microsoft, discusses his book 'Bridging Intention to Impact.' He emphasizes the crucial role of understanding user behavior in product management. Connor shares insights on prioritizing user outcomes over usage metrics, highlighting how effective behavioral design can enhance engagement and retention. He advocates for fostering a culture of evidence-based decision-making within organizations, encouraging grassroots initiatives to drive meaningful change and improve product impact.
Chapters
Transcript
Episode notes
1 2 3 4 5
Intro
00:00 • 5min
Understanding User Behavior in Product Development
04:49 • 15min
Understanding User Engagement and Retention in Modern Applications
19:22 • 4min
Building User-Centric Decision-Making Cultures
23:11 • 3min
Empowering Grassroots Change in Organizational Culture
26:28 • 3min