The Real ROI of Technology in 2022 and Beyond | Uphoff on Industry

The Big Themes:

• An update on the sale of Thomas to Xometry: Tony describes how the two companies are fitting together and creating a new kind of on-demand manufacturing marketplace.
• What's the true ROI of technology these days? Following the acquisition, Tony's been on a bit of a listening tour, having lots of conversations with other business leaders, and a theme that's emerged is uncertainty around the real impact that new technology can have on a business. Tony has some important ideas about this.
• The role of CXOs in tech implementation: It's essential that business leaders work to demystify new technology for employees, and help their teams understand how they fit into the new structure and processes it creates.

The Big Quote: "Technology is about growth. Yes, you might create something more efficient. But if that increased efficiency doesn't allow you to reallocate resources and push growth, then frankly, I don't know that your shareholders are going to be dazzled."

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