Mick Simonelli, Innovation Consultant and former senior executive who built USAA's Innovation Program, and Mike Fitzgerald, Innovation Leader and Senior Analyst with Celent, examine current innovation activity in banks, insurers, and securities firms. They analyze responses to multiple surveys of financial services professionals conducted over the past two years and discuss

• measuring the importance of innovation to business strategy,
• identifying and promoting the key benefits to innovation, and
• discovering and overcoming the common barriers to implementation.