Ep#209 Why Caring Leaders Create Better Outcomes

This Christmas Day episode is a quieter, more reflective conversation about leadership that actually works — especially in high-pressure environments like healthcare.

Dex is joined by Dr Joshua Hartzell, retired US Army Colonel, physician, and author of A Prescription for Caring in Healthcare Leadership.

Josh has spent 25 years in military medicine and leadership training. His message is simple and deeply relevant at this time of year:

Take care of your people. They will take care of the mission.

In this episode, we talk about:

• Why caring leadership is not “soft” — it’s effective
• What military leadership gets right about standards and support
• Burnout as a leadership systems issue, not a personal failure
• Why psychological safety improves outcomes
• How small human interactions create powerful ripple effects

If you’re a leader who genuinely cares — but feels stretched thin — this conversation will meet you where you are.

Resources:
A Prescription for Caring in Healthcare Leadership https://www.amazon.com/dp/B0DSQ4276K
Dr Joshua Hartzell  https://joshuahartzellmd.com/

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