Topics for discussion include:
The relative importance of cost-cutting versus improved customer service
Whether finance is especially well-adapted to RPA and AI
Whether the projected savings are being achieved
Attitudes of employees towards the technologies
Impact on levels of employment and skill
Whether the IT department is a source of resistance to RPA and AI and ML
How it alters the threat of cyber-attacks
Current natural language processing capabilities
Difficulties in working with legacy systems
Whether RPA, AI and ML are merging into a single form of intelligent digital automation
What RPA and AI cost
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Where Finance Finds Its Future