00:57 – Introducing today’s topic: Reviewing Goals from 2019: Goal Setting, Part 1

02:45 – Differentiating between how an owner operator and a CEO review and set goals

06:31 – How a CEO would look back on the year in review

10:06 – Dr. Pete adds onto Dr. Stephen’s driving analogy

11:52 – The value Dr. Pete places on coaching

13:24 – Best practices for The Year End Review

15:18 – The importance of ensuring proper information flow

16:49 – Balancing goals for 2020

19:12 – Dr. Pete poses some high-level questions to ask yourself to reflect back on the previous year

22:25 – The ‘Win or Learn’ mentality

25:16 – Dr. Pete drives home the importance of having these conversations with your team

27:14 – Why metrics represent a critical aspect of vision casting

30:22 – Dr. Stephen teases Part Two of Goal Setting

EPISODE QUOTES

“The discipline of this is to be able to gather the data that’s important so that you can make great decisions moving forward. Don’t avoid looking back.” (06:58)

“Good leadership is like good driving. What’s good drivng? You’re not just looking one place, right? So, you’re looking out the windshield. You’re looking at the dashboard and you’re looking at the rearview mirror.” (08:08)

“If you wanna grow your business, you’ve got to know your business.” (09:32)

“Your business can blindside you if you’re not paying attention.” (13:06)

“Remember a CEO is two parts heart, one part metrics.” (17:54)

“The ‘Win or Learn’ mentality is so helpful to the entrepreneur at every level, to the owner-operator, but definitely to the CEO because it makes you to ask a different question.” (22:44)

“Failure is not the opposite of success; it’s part of it. You have to get that.” (23:45)

“The only thing I hate more than reports, though, is not knowing my business.” (27:39)

LINKS MENTIONED

Dr. Stephen’s LinkedIn

Dr. Pete’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

3 - An Intro to The Lobby Shop