Jeremy Shere, founder & CEO of Tribal knowledge Podcasting, talks with Jana Lass, VP of Marketing at Censia, about putting yourself in the customer’s shoes.

Stuff we discuss:

• The value of having conversations with customers
• Building a network of subject matter experts
• Listening to what customers care about instead of nudging them toward a desire conclusion
• How Censia’s HR Innovators program provides a platform for HR leaders to talk about their concerns and challenges

 Learn more about Censia

Connect with Jana on LinkedIn

Check out HR Bartender

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