IT Visionaries Optimizing the Customer Experience With Stacey Goodman, EVP and CIO, Prudential Financial
Upleveling the customer experience is a primary focus for legacy financial company, Prudential Financial. Stacey Goodman, EVP, and CIO at Prudential Financial describes what digital transformation looks like at a company with 145 years of history. She explains how her strategy for tech innovation is wed to what customers desire and delves into Prudential’s new way of thinking about team building and innovation. Enjoy this episode!
Tune in to learn:
- About the opportunity Goodman seized by joining Prudential (08:27)
- What Goodman is excited about bringing to the business (15:40)
- Challenges and roadblocks Prudential is constantly overcoming (20:48)
- Attracting and retaining talent (23:05)
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