When presenting, whether it's virtually or not, you should always empathize with your audience. Learn how to be in their shoes and how they would react to your presentation. Are you talking too fast? Do they have questions? These are all the things you have to think about when speaking publicly. Learn how to empathize with your host, Tony Martignetti, and his guest, Patti Sanchez. Patti is the Chief Strategy Officer of Duarte Design and the co-author of Illuminate. Go through her life story as she talks about finding her passion in PR to her collaboration with writing partner Nancy Duarte. Get a crash course on public speaking and learn how to know who you're speaking to in this conversation.

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Podcast 62 - What Brits want from loyalty?