S34E30 - Enhancing the Customer Experience and the Digital User Experience, with Jennifer Shaheen

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Jennifer Shaheen about enhancing the customer experience and the digital user experience. See the video here: https://youtu.be/0ctbgtvsoRs. Jennifer Shaheen (https://www.linkedin.com/in/jennifershaheen/), the eMarketing and Technology Therapist®, is an expert at helping companies use technology to take advantage of effective marketing strategies and increase business productivity. Her business, The Technology Therapy Group, empowers small businesses to use technology to market their services and their products through software training, eMarketing and web design. Through years of experience, Jennifer has developed an understanding of how technology can be used in practical business applications. Her techniques have boosted sales, enhanced staff productivity, and increased market share for her clients. Please leave a review wherever you listen to your podcasts! Please consider supporting the HCI Podcast on Patreon. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Ranked #6 Performance Management Podcast Ranked #6 Workplace Podcast Ranked #7 HR Podcast Ranked #12 Talent Management Podcast Ranked in the Top 20 Personal Development and Self-Improvement Podcasts  Ranked in the Top 30 Leadership Podcasts Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).