Our live session at the 2020 Virtual Comm Chat Summit about our biggest fails unironically ends in failure due to severe weather, Brian pivots to live Q&A, and Bella saves the day.

• #BlackLivesMatter
• Failure Stories:
• • The intention of this episode was to swap stories about the biggest fails we’ve made in our careers and share lessons learned. We will publish those as a separate episode. Thanks to the audience for being gracious as the storm wreaked havoc on our plans!
• Bella:
• • When all else failed, just look at that face!
• Community Books:
• • Building Brand Communities by Carrie Melissa Jones
  • Social Customer Experience by Dave Evans and Joe Cothrel
  • Social Media Marketing by Dave Evans and Jake McKee
• Learning vs. Experience:
• • Steve Jobs on consulting vs. owning results

• Sponsored by:
• • Comm Chat by Commsor is a private network of community leaders who believe the best way to impact the world is through community