Our hosts are Chahat Goel and Shreyaa Krishnakumar. Today we’re talking with Shourjya Sanyal, AVP/ Head of Innovation at Unum Ireland. Unum is a Fortune 250 Insurance carrier. Shourjya co-heads Unum’s R&D & Software Centre of Excellence, with 300 people in Carlow, Ireland.

1. Could you share a bit about yourself and your role in Dublin?

2. When did you first start exploring outsourcing options, and which tasks were you looking to outsource?

3. What specific qualities or characteristics were important to you when selecting an outsourcing partner?

4. Have you encountered instances where outsourcing didn't meet your expectations, and what lessons did you gain from those experiences?

5. What advice would you offer to fellow entrepreneurs contemplating outsourcing?

6. Given your AI background, how do you see the potential of AI and machine learning technologies to improve the quality, efficiency and cost of outsourcing services?

And now some questions from the audience...

Thank you for finding the time to talk to us today. 

Notes, extra questions, and further reading:

Podcast team: Chahat Goel, Shreyaa Krishnakumar, Abhay V, Xiao Zhang, and Zijing Li.

Shourjya Sanyal at TEDxTallaght - https://www.youtube.com/watch?v=ZEpVUn6WUGA

Acknowledgements

Music 

Title: KoffeeSwap Theme v2 - 90bpm

Artist: tukyo.eth

Source:  https://freesound.org/s/625534/

License: -- License: CC0 1.0 UNIVERSAL

Cover Art 

Title: Three panel screen shot in PowerPoint

Artist: Allen Higgins

Source: ShourjyaChahatShreyaa.pptx

License: CC BY-NC-SA 4.0

Podcast License

Design Talk (dot IE) CC BY-NC-SA 4.0 

The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0

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