

GRACE under pressure: John Baldoni with Jenn Lim
Jenn Lim is the CEO of Delivering Happiness (DH), a company she and Tony Hsieh (the late CEO of Zappos.com) cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller and sold over 1 million copies) and evolved into a business consultancy and global movement that has impacted and inspired companies and organizations around the world. Jenn’s mission is both simple and profound: to teach businesses how to create workplaces—led with happiness and humanity—that generate more profit, sustain all people at every level of the organization, and share how we can make an impact by being true to our authentic selves. Her new book is “BEYOND HAPPINESS: How Authentic Leaders Prioritize Purpose and People for Growth and Impact” www.deliveringhappiness.com www.jennlim.com