Kristen Scott, Chief Risk Officer at Telhio Credit Union in Columbus, Ohio, joins David in a conversation about her Enterprise Risk Management program.

Kristen covers many topics such as how her department is staffed, the importance of risk culture and support from executive management, the integration of risk management into the business, and how she dealt with two credit union mergers within the past five years.

Kristen closes out the conversation with some tips for how to start an ERM program and she talks about her board risk committee.

Kristen can be reached at Kristen.Scott@Telhio.org if you have questions or want to reach out.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw