The Professional Services Pursuit
Ep. 55 - Creating a People-Centric Culture That Supports the Dreams of the Doers w/ Orrin Klopper
Nov 30, 2023
29:39
On this episode of The Professional Services Pursuit, Orrin Klopper, CEO of Netsurit, joins us to talk about his company’s unique approach to creating a people-centric culture that ensures employees and clients are engaged, happy and productive. Their Dreams Program helps team members identify their top 10 personal and professional goals each year – and helps to turn them into a reality. We discuss what a ‘Dream Book’ is, and Orrin shares how this concept changed, not only his business, but his life as well.
Other topics discussed in this episode include:
Other topics discussed in this episode include:
- The inspiration behind Netsurit’s driving force - supporting the dreams of the doers
- Why good leaders need to be good coaches and know what their teams aspirations are
- The importance of aligning your cultures when going through mergers and acquisitions
- Why it is critical to make connecting (in-person or virtually) a priority for your teams
- How the authenticity of your culture improves your customer experience
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