Interview with Jim Harter from Gallup

Today’s decline in global productivity has every business leader scrambling to break through with one failed strategy after another. But the real strategy is already right in front of them. It’s the manager.  In fact, there is no better investment a company can make in its future growth than updating their management playbook to align with today’s very different values and realities. Based on the largest study of its kind (37.2 million people surveyed) as well as Gallup data from more than 30 years of U.S. and global workplace tracking, including interviews of employees and managers across 160 countries,

IT’S THE MANAGER (Gallup Press; May 7, 2019; ISBN: 9781595622242; $34.00) by Chief Scientist for Gallup's workplace management practice, Jim Harter, Ph.D. withChairman and CEO of Gallup, Jim Clifton,and is the definitive up-to-date guide to what really works in management today. IT’S THE MANAGER explores 52 game-changing insights including how to:·        Adapt organizations and cultures to rapid change and new workplace demands·        Meet the challenges of managing remote employees, a diverse workforce, gig workers and the rise of artificial intelligence

• Attract, hire, onboard and retain the best employees to make your organization one of the most desired places to work for current and future stars.
• Transform your managers into coaches who inspire, communicate frequently and develop employee strengths.  The manager has been brushed aside as a middleman that is no longer needed in business today, but Gallup’s data supports a radical claim: that managers should be the cornerstone of every company strategy. When you build great managers you will experience organic revenue and profit growth, and you will give every employee what they most want today: a great job and a great life.

Jim Harter, Ph.D., is Chief Scientist for Gallup's workplace management practice. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing, an exploration of the 12 crucial elements for creating and harnessing employee engagement. Dr. Harter's book, the New York Times and Wall Street Journal bestseller, Wellbeing: The Five Essential Elements, is based on a global study of what differentiates people who are thriving from those who are not. His research is featured in First, Break All the Rules, and he contributed the foreword to Gallup's new edition of this groundbreaking bestseller. Dr. Harter is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationships between work-unit employee engagement and business results. Updated periodically, this study currently covers 82,000 business units and includes 1.8 million employees in 230 organizations, across 49 industries and in 73 countries. His work has appeared in many publications, including Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company and TIME Magazine, and in academic articles and book chapters. Dr. Harter received his doctorate in psychological and cultural studies in quantitative and qualitative methods from the University of Nebraska-Lincoln (UNL).

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