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In this episode of Coffee with Sales Engineers, we meet Karthik Pannamaneni, an experienced sales engineering leader. Karthik shares his 20+ year journey in sales engineering, discussing how he became an SE by chance and later transitioned into leadership. The conversation delves into his philosophy on being hands-on, building great SE/AE relationships, and the importance of customer-centricity. Additionally, Karthik talks about his role in managing both pre-sales and post-sales teams, emphasizing operational excellence and the convergence of these functions. Tune in for valuable insights on SE leadership, mentoring, and aligning sales and engineering efforts for optimal customer success.
00:39 Karthik's Journey into Sales Engineering
03:29 Transitioning from SE to SE Leader
06:27 Hands-On Leadership in Sales Engineering
08:48 Managing Pre-Sales and Post-Sales Teams
16:05 AE and SE Relationship Dynamics
21:23 Conclusion and Final Thoughts
Coffee with Sales Engineers