On this podcast, APQC’s Mercy Harper talks with Stephen Carradini, Assistant Professor of Technical Communications at Arizona State University, about how knowledge managers should approach and communicate about AI. Check out the article Stephen coauthored, Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching, available now in Business and Professional Communication Quarterly. Additional resources mentioned on this episode include AI Weirdness and the “HP Computers are Racist” video (and HP’s response).  

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