#0082: (CCT) Optimizing M365 Decisions: Aligning IT, KM/Innovation, and End User Needs

As M365 continues to rapidly expand its feature set, law firms face increasingly complex decisions about tool adoption and implementation. These decisions have historically lived within the IT department, potentially missing valuable input from knowledge management teams, innovation specialists, and end users. In this podcast, the speakers explored how firms can evolve their M365 governance model.

Moderator:
@Megan McMillin - Practice Innovation Manager, Cleary Gottlieb Steen & Hamilton LLP 

Speaker:
@Faith Drewry - User Experience Architect, Bryan Cave 

Recorded on 03-31-2025.