

How to fix a toxic culture.
5 snips Jun 3, 2025
Gary Peterson, Executive Vice President at OC Tanner, transforms toxic workplace culture into a thriving environment. He discusses overcoming employee fear and fostering open communication. The podcast highlights the vital shift from control-focused leadership to empowerment, emphasizing personal connections and regular check-ins. Peterson shares the power of vulnerability in leadership, revealing how admitting mistakes can lead to stronger team dynamics. He also illustrates how setbacks can spark cultural momentum and enhance collaboration, fueling innovation and engagement.
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Team-driven Improvement Ideas
- At OC Tanner, team members write improvement ideas on cards and calculate potential savings themselves.
- These ideas are discussed and decided upon by the team weekly, empowering ownership and quick action.
Data Drives Ownership and Care
- Giving teams full access to data links their ideas directly to company profitability.
- This ownership makes employees genuinely care about the bottom line and business success.
Blame-free Teams Foster Trust
- Mary and her team laugh at work despite high pressure because they trust each other and have fun.
- They avoid blame and focus on improving processes to make talking about issues safe.