Retail as Remedy: Jodie McLean on Solving Loneliness Through Community-Centered Development

Jodie McLean is the CEO of EDENS, one of the largest and most influential private retail real estate owners and developers in the U.S., with a $6.6 billion portfolio spanning over 100 open-air centers. A 30-year industry veteran and pioneer of community-focused development, McLean has redefined retail not as a commodity transaction but as a human experience. At the helm of EDENS, she’s driven a bold thesis: combat isolation by designing emotionally resonant, walkable centers that serve as the modern public square.

In this conversation, McLean shares how she’s positioning retail as a critical social infrastructure, discusses the data behind dwell time and emotional attachment, and explores how human connection—not just tech innovation—will define the future of the built environment. We also explore EDENS' approach to leasing, design, KPIs, and how retail can be both high-performing and deeply human.

The Thesis Driven Leader Series is made possible with the support of Neutral.

Neutral is redefining multifamily real estate with a focus on sustainability, resident health and well-being. For example, Neutral is building the tallest mass timber and Passive House residential building in the U.S with a state-of-art wellness club in Milwaukee. Beyond environmental impact, Neutral offers investors access to substantial sustainable tax credits and deductions. Accredited investors can explore available opportunities at invest.neutral.us or connect directly with their team to learn more.