Did you know that the service workers who load baggage, clean cabins, assist passengers with disabilities, and help avert safety risks on the tarmac generate 30% of airport revenue? They’re not pilots or TSA agents—but they’re essential to every airport’s rhythm. A new GAO report profiles how well this group is doing economically. Here to break down the findings is Acting Director in GAO’s Physical Infrastructure team, Danielle Giese.
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The Federal Drive with Terry Gerton