34. Client Retention: How We Keep Clients For Years

As Client Account Managers, client retention is truly the name of the game 🏆

A key piece to how we keep clients for years (literally, YEARS) comes down to how & who we hire, our premium training program, and genuine understanding of client needs. We know how important our CAM role is to agencies, and make sure we align ourselves with like-minded people who see keeping clients happy as passion work.

Also take it from us, we get it. Entrepreneurship and running a growing agency can get lonely. As CAMs, we work to bring a sense of team, cheer, and constant positivity through all the good, bad, and ugly of client management.

Want to learn our secret sauce for client retention? Tune into our episode below where we give you the full scoop. You don't want to miss it!

Cheers to *life-long* happy clients! 🥂