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Sidekick is an AI Shopify expert (Practical AI #299)
Dec 11, 2024
In this discussion, Mike Tamir, a Distinguished ML Engineer at Shopify, and Matt Colyer, Director of Product Management for Sidekick, dive into the groundbreaking AI innovations at Shopify. They highlight how generative AI is transforming e-commerce, particularly through Sidekick, an AI-enabled assistant tailored for merchants. The hosts discuss the challenges and opportunities of integrating AI into customer service and product management, all while emphasizing the need for adaptability in an ever-evolving tech landscape.
51:39
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Quick takeaways
- Shopify leverages generative AI and machine learning to empower entrepreneurs by enhancing product discovery and customer interactions.
- Sidekick functions as a pioneering AI commerce assistant, understanding merchant needs to automate responses and streamline operations effectively.
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