Q&A with CIO Lee Milligan, Part 3: “Clarity Can Make a Big Difference.”

If you rely solely on anecdotal evidence to measure user satisfaction, you’re missing out, says Lee Milligan, who talks about how his team is leveraging data to improve workflow and deliver a better customer experience.

Source: Q&A with CIO Lee Milligan, Part 3: “Clarity Can Make a Big Difference.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.