Sales Transformation #184 S2 Episode 53 - From Zero to 10M ARR in Less Than 4 Years with Nadja Komnenic
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HIGHLIGHTS
01:15 The origin story of Nadja and a little about lemlist
04:21 What works with handling a remote team with all its success
06:02 How to find and figure out people who can excel in the right work environment
08:41 How to manage people to not burn out and how lemlist handle their team
12:23 What happened to the team when KPI was removed for two months and how it affected their morale and performance
17:29 How lemlist has grown since Nadja came on board
23:15 Nadja's final thoughts and how to connect with her
QUOTES
04:34 "The most important lesson that I've learned and what really helped me create that team bond was actually me as a manager being very vulnerable and transparent with my teammates."
09:30 "We have regular one-on-one's, I think that's the crucial part when you're managing a team remotely. Not to only talk about work, but how they're satisfied with their own role ... how they're feeling if they're feeling overworked, overworked, etc., I think that's the crucial part."
11:20 "Communication is key, right? And holding a space where people are comfortable to not just tell you about their pipeline but what's going on in their personal life as well. And I think that is something that a lot of sales leaders lack today, unfortunately."
16:15 "The reality is if you can't trust your team to do their job by doing something bold like that when your team needs it, then you really need to question your own leadership skills."
22:35 "The way that we really grew was that no matter what we were always focused on the customer. We were never focused on our metrics, on our revenue ... But everything we've done was with a mission of how we can help them succeed because if our customers succeed, they're gonna be helping us succeed as well."
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