466: Cert Prep, Pricing, and Impact with Letty Kluttz

Building or refreshing certification prep, reviewing prices, or expanding into new formats? This conversation offers concrete examples of how to move fast, listen well, and align your portfolio with both mission and margin.

Letty Kluttz, senior vice president of membership, education, and programs for the Association for Professionals in Infection Control and Epidemiology (APIC), talks with Leading Learning Podcast co-host Celisa Steele about launching three certification prep courses in under a year, developing a clear pricing philosophy, and introducing microlearning and microcredentials to meet learners where they are. Letty also discusses how APIC is using data and collaboration to focus on high-demand topics, building a content strategy that works and connecting education outcomes to measurable impact in healthcare settings.

Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode466.