The benefits of inclusive design practices are clear: better business results and more satisfied users of our digital products.
Our task now is to sharpen our focus on inclusion in our content-design craft. We also need to get better at convincing leadership to support this work.
Jonathan McFadden has been practicing inclusive design for years and gets better every year at persuading executives and managers to support this important work.
https://ellessmedia.com/csi/jonathan-mcfadden/
