The Australian Seller TAS 112 : Amazon’s surprising move allowing sellers to contact product reviewers
This week we’re joined by Regina Peterburgsky from the Women on Amazon Podcast to discuss Amazon’s really surprising move that allows Brand Registered Sellers to contact Amazon’s customers who’ve left a 3 Star (or below) review.
In some ways this is quite a controversial development as Amazon has, (up until now), been trigger happy to suspend sellers if they’ve tried to influence reviews on Amazon’s platform.
This new ability to enter into dialogue with customers by offering full refunds, or asking for additional feedback is quite remarkable. Our recommendation is to tread very carefully!
We also discuss our upcoming event, The Amazon Collective Retreat on weekend of the 6th, 7th and 8th of August this year. The conference will be held of-site in the beautiful Yarra Valley just outside of Melbourne. It’s strictly for 6, 7 and even 8 figure Amazon business owners based here in Australia and New Zealand – it’s not for newbies of beginners.
For more info and to apply to join us, head over to the www.theaustralianseller.com/collective
Don’t forget I am offering private coaching again this year so please head over to www.theaustralianseller.com/chris to book an hour session with me to make sure you’re heading in the right direction!
The post TAS 112 : Amazon’s surprising move allowing sellers to contact product reviewers appeared first on The Australian Seller.