Not My First Guess cover image

Not My First Guess

The psychology of sales & making emails fun to write, with William Ballance, founder of Lavender

Aug 8, 2022
01:00:02

What do you have to do to make your customers love you so much, they'll get a tattoo of your logo?

Especially when it's a "boring" B2B tool for writing better cold emails...

Lavender's founder William Ballance may not quite have gotten his own head around why customers love them this much; but he's certainly cracked building a product and brand customers rave about. 

There's a lot to learn along William's journey as a serial founder, whatever your industry or business model. 

In this episode we discuss: 

  • Pivoting businesses, from Alumni networking to a tool for cold email
  • The importance of finding your early adopters
  • The psychology of sales
  • Common mistakes first time founders and serial entrepreneurs make and practical tips to avoid them
  • The power of remote working for product ideation
  • The importance of gamification 
  • Building a consumer style brand, for a B2B business

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