143 Setting Up Communication to Win | #Varsity

Episode 143

CLASS: #VarsityTips

FACULTY: Michelle Weinstein “The Pitch Queen”

TITLE: How to Make Varsity Part 3: Setting Up Communication to Win

In this episode, Scott and Michelle Weinstein continue their discussion on how to make and stay on the Accounting High Varsity team. They discuss the importance of building rapport with clients and creating strong relationships through a number of example cases.

• Scott and Michelle review the previous tips

• Michelle explains why you need to set up communication to win

• Michelle defines “rapport”

• Michelle explains that clients buy the relationship and don't want to feel like a commodity

• Michelle goes over keywords to remember for building rapport

• Scott and Michelle give an example of how to build common ground with a client

• Scott and Michelle discuss learning styles

• Michelle tries to figure out Scott's learning style

• Michelle gives example questions to learn learning styles

• Michelle stresses the importance of keeping it personal to build rapport and to be unique

• Scott and Michelle discuss problems in the industry surrounding rapport

• They wrap up and give a teaser for part 4