The Power of Partnership in Elevating CX

CX Today's Susie Harrison hosts Dave Hampton, Head of Managed Services at Ultima Business Solutions, to explore their evolutionary and mutually beneficial partnership with Bright Pattern. 

In this session we cover:

• How Bright Pattern's solutions have impacted Ultima's business operations and customer experience
  
  
• Some of the key challenges or pain points that Ultima was looking to address by implementing Bright Pattern's technology
  
  
• The measurable benefits seen by Ultima since working with Bright Pattern 
  
  
• How their partnership will continue to evolve