In the late 90s Barbara Ehrenreich went undercover as a waitress to discover how people with minimum wage full-time jobs were making ends meet. It turned out, they weren’t. Ehrenreich’s book Nickled and Dimed revealed just how dire the economic conditions of everyday working people were at a time when the economy was supposedly booming. It was a wake up call for many Americans at the time, including me who picked up the book as a curious college student.

Since then Ehrenreich, a journalist by trade, has written on a vast range of topics from the precarity of middle-class existence to the psychological and sociological roots of collective joy to human mortality to her own attempt, as an atheist, to grapple with mystical experiences. Needless to say, this is a widely ranging conversation.

References:

Living with a Wild God by Barbara Ehrenreich

Natural Causes by Barbara Ehrenreich

Dancing in the Streets by Barbara Ehrenreich

Nicked and Dimed by Barbara Ehrenreich

Fear of Falling by Barbara Ehrenreich

Had I Known by Barbara Ehrenreich

New to the show? Want to listen to Ezra's favorite episodes? Check out The Ezra Klein Show beginner's guide.

The “Why We’re Polarized” tour continues, with events in Austin, Nashville, Chicago, and Greenville. Go to WhyWerePolarized.com for the full schedule!

Want to contact the show? Reach out at ezrakleinshow@vox.com

Credits:

Engineer - Cynthia Gil

Producer/Editor - Jeff Geld

Researcher - Roge Karma

Learn more about your ad choices. Visit podcastchoices.com/adchoices

#Exceptions 10: Zoom's Relentless Focus on Customer Experience