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Understanding Users: The UX Podcast

61. What exactly is ’ResearchOps’? How can it help organisations to support research teams to understand their users better?: Julian Della Mattia @ Freelance ReOps Specialist

Jan 11, 2024
40:55

Julian Della Mattia is a UX Researcher specialised in Research Operations. He helps companies of all sizes build their user research practices from scratch.

In this episode he explains the ResearchOps function, when and how it can add value to product teams, and he shares his experiences of advising and working with organisations across Europe to elevate how they gather and action insights from their users.  

I hope you find something thought-provoking here to consider in the context of your own work. 

Thanks for listening. 

Mike Green

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