Everyday Oral Surgery Dr. Dustin Haupt: The Value of a Project Manager When Starting a Practice from Scratch
Today we are joined by Dr. Dustin Haupt from Arvada, Colorado to talk about the practice that he recently set up from scratch! We talk about this challenging process, Dr. Haupt's motivation behind the decision, and the hiccups and stresses that he and his team encountered along the way. Our guest takes us through the period after he left the Navy, and started from square one with construction and contractors, underlining the value of hiring a construction manager to see the project through. We talk about how duties at the practice are divided at the moment and Dustin also comments on what it is like to run a practice with his wife. We get into how to manage this personal and professional relationship, with our guest expressing his gratitude for their personality types and his wife's strengths! The conversation also covers marketing and networking and the ways in which you can work yourself into the referral book of other locals. Dr. Haupt was initially unaware of the time it would take for others to begin making referrals to him, but has quickly learned that it takes a bit more than just a single meeting and introduction. He explains how repeated visits and generosity can help to build familiarity and trust at other practices, something that is vital when building a client base. For all this and more, join us for this great chat!
Key Points From This Episode:
- Dr. Haupt's education, training, and current practice.
- The experience of starting a practice from scratch and the period after Dr. Haupt left the navy.
- Purchasing land, construction, and the hurdles in this process.
- Ownership of the practice; how things are set up currently between Dr. Haupt, his wife, and an associate.
- Advice for those considering a similar project — doing your research and making good hires.
- The challenges of working with contractors and dealing with extended schedules.
- Necessary research about an area before opening a practice.
- The schedule at the practice currently and how Dr. Haupt utilizes his time.
- Marketing and stimulating referrals; the several touchpoints that it takes to build relationships.
- Dr. Haupt's professional partnership with his wife and making the different parts of this work.
- Extra tips and reflections for new practices from Dr. Haupt.
- New equipment and software in the office — set up and pricing.
- Thoughts on ketamine usage and the pros and cons for different patients.
Links Mentioned in Today’s Episode: