Engineering Enablement by Abi Noda

The AI adoption playbook: Lessons from Microsoft's internal strategy

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Apr 18, 2025
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INSIGHT

AI Hype Hampers Adoption

  • The hype around AI creates major skepticism among developers, becoming a barrier to adoption.
  • Developers either avoid trying AI due to doubts or drop it after unmet high expectations.
ADVICE

Leadership Advocacy Drives Use

  • Strong leadership advocacy makes developers seven times more likely to use AI tools daily.
  • Consistent top-level messaging clarifies usage expectations and reassures developers to try AI.
ADVICE

Formal Training Boosts Adoption

  • Implement formal training to help developers understand suitable AI tasks.
  • Teams offering training see a 20% higher adoption rate across developers.
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