#683: Scaling at Speed: Totogi’s AWS-Powered Emergency Response
Sep 2, 2024
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Danielle Rios, the Acting CEO of Totogi, shares her insights on her company's incredible achievement of onboarding 23 million customers in just 18 days with the help of AWS technology. She highlights how they swiftly adapted cloud solutions during a humanitarian crisis, restoring essential communications. The conversation also dives into the challenges of transitioning to cloud platforms and the role of AWS services like DynamoDB in building scalable systems. Additionally, Danielle discusses the impact of generative AI on innovation in regulated industries.
Totogi successfully onboarded 23 million customers in 18 days using AWS, showcasing the agility of cloud solutions during emergencies.
The podcast underscored the need for companies to leverage generative AI and public cloud services to innovate and remain competitive.
Deep dives
Rapid Onboarding of Millions
Tottogi achieved the remarkable feat of onboarding 23 million customers within just 18 days, a rapid response prompted by a humanitarian crisis in Sudan. The company faced urgent demands from local telecoms whose on-premise data centers lost electricity during a civil war, halting their operations. Tottogi’s cloud-based architecture, built on AWS, allowed them to respond swiftly and effectively, demonstrating the flexibility and resilience of cloud solutions in critical situations. This experience not only displayed their technical capabilities but also highlighted the vital role telecommunications play in crises, where connectivity can save lives.
AWS Architecture and Scalability
Tottogi’s architecture was designed to leverage AWS services, including DynamoDB and Kinesis, ensuring scalability to handle sudden increases in customer loads. While preparing for the massive onboarding, the team over-provisioned resources intentionally to prevent throttling and ensure responsiveness during peak usage. The collaboration with AWS provided essential support, helping them to roll out a system effectively city by city rather than switching on the network all at once. This strategic partnership emphasized the importance of using the right architectural design in order to minimize loading times and maintain service reliability in high-stakes environments.
Embracing Generative AI in Regulated Industries
The discussion on generative AI emphasized the need for companies, especially in regulated sectors, to fully embrace public cloud solutions to innovate effectively. With AWS providing robust tools like Amazon Bedrock, businesses can access foundational AI models while ensuring data safety and regulatory compliance. Tottogi's CEO stressed the competitive advantage for those who adopt new technologies swiftly, as slow-moving businesses risk falling behind. By leveraging generative AI capabilities, organizations can transform their operations and better withstand the rapidly evolving technological landscape.
Jillian speaks with Danielle Rios, Acting CEO of Totogi . Hear how Totogi, a vertical SaaS company in the telecom industry, onboarded 23 million new customers in 18 days using AWS. Totogi https://totogi.com/charging-as-a-service/charging-as-a-service-on-aws/ Totogi on the AWS Marketplace: https://aws.amazon.com/marketplace/pp/prodview-hnaq62hzpxane?sr=0-2&ref_=beagle&applicationId=AWSMPContessa AWS for Telco: https://aws.amazon.com/telecom/
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