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WSJ’s The Future of Everything

Alexa, Can You Hear Me? Making AI Voice Assistants Better for Everyone.

Jan 12, 2024
22:45
Snipd AI
Alexa, the AI voice assistant, and other voice assistants have become an integral part of everyday life, but for individuals with atypical voices, using these tools can be frustrating. Big tech companies like Amazon and Google, along with research organizations, are working towards making voice assistants more useful for everyone. Efforts include improving accessibility for individuals with disabilities, data privacy measures, and expanding the use of AI voice assistants beyond just voice interaction.
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Quick takeaways

  • Tech companies are working on improving voice accessibility for people with disabilities by training neural networks on diverse datasets and gathering speech data from individuals with atypical voices.
  • Amazon and Google are actively developing features and apps to enhance voice assistance for people with disabilities, enabling non-verbal communication, predefined voice commands, personalized speech recognition models, and clear computerized voice output.

Deep dives

Improving AI Voice Assistants for Non-Standard Speech

AI voice assistants like Alexa and Siri can be frustrating for people with non-standard speech, as their error rates for understanding such speech can be significantly higher. However, researchers and tech companies are working to make these voice assistants better for people with atypical voices. Efforts include training neural networks on large datasets of unlabeled data and gathering more diverse speech data from people with disabilities. The goal is to create voice recognition models that work out of the box for individuals with Parkinson's, cerebral palsy, Down syndrome, stroke, and ALS, minimizing errors and improving accessibility.

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