Alexa, Can You Hear Me? Making AI Voice Assistants Better for Everyone.
Jan 12, 2024
22:45
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Alexa, the AI voice assistant, and other voice assistants have become an integral part of everyday life, but for individuals with atypical voices, using these tools can be frustrating. Big tech companies like Amazon and Google, along with research organizations, are working towards making voice assistants more useful for everyone. Efforts include improving accessibility for individuals with disabilities, data privacy measures, and expanding the use of AI voice assistants beyond just voice interaction.
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Quick takeaways
Tech companies are working on improving voice accessibility for people with disabilities by training neural networks on diverse datasets and gathering speech data from individuals with atypical voices.
Amazon and Google are actively developing features and apps to enhance voice assistance for people with disabilities, enabling non-verbal communication, predefined voice commands, personalized speech recognition models, and clear computerized voice output.
Deep dives
Improving AI Voice Assistants for Non-Standard Speech
AI voice assistants like Alexa and Siri can be frustrating for people with non-standard speech, as their error rates for understanding such speech can be significantly higher. However, researchers and tech companies are working to make these voice assistants better for people with atypical voices. Efforts include training neural networks on large datasets of unlabeled data and gathering more diverse speech data from people with disabilities. The goal is to create voice recognition models that work out of the box for individuals with Parkinson's, cerebral palsy, Down syndrome, stroke, and ALS, minimizing errors and improving accessibility.
Amazon and Google's Efforts in Voice Accessibility
Companies like Amazon and Google are actively working on improving voice accessibility. Amazon's Tap to Alexa feature enables non-verbal communication, while VoiceIt integrates with Amazon's Alexa to help individuals with non-standard speech control devices using predefined voice commands. Google's Project Relate app offers personalized speech recognition models for individuals with speech impairments, allowing them to transcribe spoken language and generate clear computerized voice output. These initiatives aim to provide accessible voice assistance for people with disabilities and improve their overall experience.
The Future of Voice Assistants and Accessibility
The Speech Accessibility Project, led by researchers from universities and funded by companies including Amazon, Google, Meta, and Microsoft, is compiling a database of speech from 2,000 people with Parkinson's, cerebral palsy, Down syndrome, stroke, and ALS. The project aims to create speech recognition models that work well for individuals with disabilities out of the box, without the need for further personalization. With ongoing advancements, voice assistants have the potential to be widely used in various settings beyond smartphones and speakers, empowering individuals with disabilities to interact more effectively with technology.
AI voice assistants like Apple’s Siri and Amazon’s Alexa have become part of our everyday lives. But for people with atypical voices, including those with conditions like Parkinson’s disease and muscular dystrophy, these tools can be frustrating to use. Now a number of big tech companies including Amazon and Google, as well as research organizations are coming up with ways to make them more useful. What will it take to create voice assistants that work for everyone right out of the box?