The Artificial Intelligence Show #8: Kevin Walsh, HubSpot: Using AI to Help Businesses Grow Better
Mar 30, 2021
Kevin Walsh, Group Product Manager for AI at HubSpot, shares insights into how AI is transforming their CRM platform. He discusses practical applications that enhance marketing effectiveness and streamline business processes. Kevin highlights the importance of data quality for AI initiatives and shares exciting developments on HubSpot's product roadmap. The conversation also touches on the intersection of technology and creativity, exploring how AI can influence the future of marketing and personal experiences in music. It's a fascinating blend of innovation and real-world application!
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From Music to AI
- Kevin Walsh transitioned from music and economics to AI at HubSpot.
- He joined HubSpot's support team, learned about technology, and moved to product management.
HubSpot's Mission and Hubs
- HubSpot's mission is to help businesses grow better through sustainable growth.
- They offer various hubs focused on different career paths like marketing, sales, and service.
HubSpot's AI Strategy
- HubSpot's AI team operates across all hubs, prioritizing projects with broader customer impact.
- Focus on internal AI projects to address customer service automation before market release.