Wake Up to Money Down the Amazon
Oct 21, 2025
Stephen Kelly, former CEO of Sage and now leading Serato, discusses the implications of the recent AWS outage. He delves into how crucial businesses have become dependent on cloud services and the vulnerabilities they face, particularly in public and retail sectors. Stephen emphasizes the importance of disaster recovery strategies, urging firms to adopt multi-cloud approaches. He also alerts listeners to growing security threats, especially phishing risks, in the wake of such outages. His insights help navigate the complexities of today's tech-dependent landscape.
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AWS Powers Much Of The Internet
- AWS runs a hugely profitable but hidden part of the internet used by many major services.
- Its outage can ripple widely because businesses and apps rely on those backend systems.
Small Business Sales Kept Going
- Gheve Safavi said Suri's sales continued despite dashboards going down during the outage.
- He described the blackout as a headache but confirmed orders still moved.
Cascading Failures From DNS Issues
- The outage stemmed from DNS errors and cascaded into services like Lambda, causing waves of failures.
- Many outages are hidden but can cascade through obscure cloud components, creating delayed secondary impacts.