

EP 97: Combining AI + HR: How to do it responsibly
Sep 8, 2023
Jen Kirkwood, Partner at IBM specializing in Ethical HR & AI, shares her extensive 28 years of experience in transforming human resources. She discusses how AI is revolutionizing HR practices, including hiring innovations and employee experiences. The conversation highlights the importance of responsible AI implementation to avoid bias and ensure compliance. They also explore the prospects for small to medium businesses in utilizing AI, and the balance between innovation and ethical governance in the evolving workplace landscape.
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AI Use in HR
- Most organizations use AI in HR, even if unknowingly, through tools like resume parsing.
- This AI-driven process transfers data between systems, unlike manual methods of the past.
Bias and Regulations in AI-Driven HR
- Evaluate AI-driven tools for bias, especially in hiring, to comply with regulations like New York's Local Law 144.
- Automations and pre-sorting algorithms can qualify as automated employment decision-making tools (AEDTs).
Future Workforce Skills
- Focus on identifying current skills within your organization to prepare for future workforce needs.
- The World Economic Forum predicts a skills gap of 85 million jobs by 2030, alongside the creation of 90 million new AI-related jobs.