When it comes to broad roles, they don’t come more varied than that of a COO.

Some of the most invaluable skills to help COOs navigate any challenge come from working with people, a transition that Jessica Zwaan has made look effortless.

Currently COO at Whereby, she uncovers the deepest aspects of such a fluid leadership role, your culture as a subscription product, and leading a team through huge business pivots.

This episode covers:

The remarkable fluidity of the COO role
Making challenging pivots within the business
How surprisingly often leaders face ‘trolley problems’
An outlook on culture as your team ‘subscribing to it’
The lesser-spoken downsides of a COO role and promotion

Visit Suzan's website: https://www.constellaryhq.com/

August 21st, 2024 | I've built my first successful side project, and I hate it