Snack 1: How to Let Empathy Shape Your Leadership Style

Welcome to Workday Playdate—new name, same mission, more fun! If you're a leader looking to energize your team, you're in the right place.

 

You care about your people, but leadership can feel like an uphill battle—burnout, disengagement, awkward silences. Sound familiar? Enter: Radical Empathy.

 

In today’s Workday Playdate “Snack,” Erin gives you a quick win improv activity that you can try in your next meeting:

 

1. Ask: “What’s been your biggest challenge this week?”

2. Listen. Repeat back what they said in your own words.

3. Say: “If I were in your shoes, I might feel… Does that resonate?”

 

Boom. Instant connection. Try it and watch what shifts.

 

For more, grab Erin’s book I See You! or book our Empathetic Leader Keynote at learntoimproveit.com.

 

Journal Prompt

Who on your team works hard but may not feel seen? How can you acknowledge them today?

 

If you’re interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call. 

No, You Hang Up First (Let’s Keep Connecting)

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